FAQ — Fruitful Day

FAQ

Your Questions Answered

Can I try before I subscribe?

Yes! Try our Discovery Trial Box at a special rate—no commitment required. (Corporate customers may be eligible for a free trial. Just ask!)

What fruit will I receive?

Our boxes change weekly, always featuring the freshest, in-season picks. Check this week's selection on our website.

Will it be easy to eat the fruit at work?

Yes! We pre-slice and portion fruit for easy, mess-free sharing.

Can I request changes to my fruit boxes?

Absolutely! You can swap up to 3 fruits per box, or request a fully custom selection for your office.

How do you deliver the fruit?

Your fruit arrives chilled, beautifully packed, and ready to enjoy—delivered in our eco-friendly, refrigerated vehicles.

What if I'm not home or the office is closed?

We'll wait up to 15 minutes, and if needed, reschedule for the next available slot.

What happens on public holidays?

We'll deliver on the next business day, or work with you to find the best time.

Where do you source your fruit?

We prioritize local and regional farms, always choosing the best in-season fruit for taste and sustainability.

Is your fruit organic?

Whenever possible! But we always balance organic with our commitment to local sourcing and freshness.

What if a piece of fruit is damaged?

Let us know—we'll replace it, no questions asked.

Do you offer custom boxes for offices?

Yes, we'll work with you to create the perfect mix for your team.

Are there free trial boxes for corporates?

Corporate customers can request a complimentary trial—just get in touch!

How do I pay?

We accept secure online payments by credit card. Corporate invoicing is available on request.

What's the deadline for order changes?

You can make changes up to 12 noon the day before your delivery.

WhatsApp us. We respond within 2 mins.